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41 Clayton St Suite #300, Asheville, NC 28801

102 Commonwealth Ct, Suite B, Cary, NC 27511

Medal
Jack Rustin Turnwad Profile Photo 1

Licensed Therapist

Jack Rustin Turnwad

  • They/Them
  • Aetna
  • Amerihealth Next
  • BCBS
  • Medcost
  • Sliding Scale
I provide mental health support to individuals aged 12+, and specialize in:

Top Specialties:

  • AuDHD
  • Gender Exploration
  • LGBTQIA+
  • Life Transitions
  • Navigating Late Stage Capitalism
  • Neurodivergence
  • Psychedelic Integration
  • Trauma
Quete

“Refusing to perform neurotypicality is a revolutionary act of disability justice. It’s also a radical act of self-love.”

~ Devon Price

Accepted Insurance

  • Aetna
  • Amerihealth Next
  • BCBS
  • Medcost
  • Sliding Scale

Rate/Fees

  • $175 – Initial Intake Appointment
  • $150 – 60-Minute Session
  • Limited $100 – $150 Sliding Scale Sessions

Ages I work with

  • Serving individuals age 12+

Location

  • In-Person in Cary, NC
  • Virtual / Online

Who Am I?

I’m Jack (They/Them), a white, disabled, trans non-binary, AuDHD, award-winning former educator of 19 years. I earned my B.A. in English and Psychology from Miami University in Ohio, an M.A.T. from Duke University, and an MSW from UNC Chapel Hill. I work from a lens that prioritizes psychological safety, systems impacts, and healing connections. This includes building a therapeutic space where you can feel comfortable unmasking, utilizing movement, humor, stimming, etc.


Growing up in Ohio, I navigated adolescence with the understanding that I was different but without having the language for my neurodivergence or trans identity. Consequently, I experienced intense childhood bullying, navigated late in life pursuit of gender-affirming care, diagnosis of neurodivergence, have traversed trauma landscapes, and rebuilt self-esteem. Additionally, I developed a global perspective working in South Korea as a Fulbright educator for six years.


Throughout my time in NC Public Schools, I became a vocal advocate and builder of culturally responsive curriculum taught from a foundation of trust. Seeing systems impact families resulted in holding central the belief that we must prioritize historical truth telling, experience educational humility, and center lived experiences in order to build schools, workplaces, therapeutic spaces, communities, and ultimately lives which are meaningful and fulfilling.

In addition to my undergraduate and graduate degrees, I hold a Diversity and Inclusion Certificate from Cornell University and a Diversity Leader’s Intensive Certificate from The Diversity Movement. I believe that learning is a forever journey which includes learning about ourselves as we experience change and new experiences.


I look forward to sharing a therapeutic space with you that is authentic, collaborative, encourages real talk, embraces varied experiences of the world, and which recognizes how external energy impacts our internal lives.

Jack Rustin Turnwad Profile Photo 1

Jack Rustin Turnwad, MSW, MAT, LCSW-A

Reach out to Jack Rustin Turnwad, MSW, MAT, LCSW-A. They are here to listen, understand, and guide you on your path toward healing and growth.

HEALING TESTIMONIALS

Stories of Resilience

Every voice matters. These testimonials highlight real experiences of healing, hope, and the strength found in connection.

Ratings:

Erin Klender
Erin Klender
4 months ago
As a Psych NP in the Lake Norman area, I can’t say enough good things about this practice. I often send my Asheville clients their way. Time and again my clients share how comfortable they felt and how well-matched they were with their therapist.
Victoria Benson
Victoria Benson
1 year ago
This group practice is an absolute joy to work with! All providers are knowledgeable, kind, and responsive. Their skills, backgrounds, and variety of trainings cover a vast client base. Highly recommend.
Xander Burgess
Xander Burgess
1 year ago
Resilient Mind Counseling is an amazing group of people. They are so kind, caring, and really understand what it's like to be ND. They really believe in treating the whole person, not just the symptoms. I cannot recommend them enough.
Becca Granda
Becca Granda
1 year ago
Highly recommend working with Resilient Mind Counseling. You cannot go wrong with a group led by Patrick Casale, with all he offers the community and extended network of therapists, you are only going to find the best quality services here.
Elizabeth Blose
Elizabeth Blose
1 year ago
Jennifer Garrett may be one of the most caring, thoughtful and self-less humans I have ever known. She can hold space for you like no other. In that space, you feel safe, heard and supported. I recommend Jennifer and the many other therapists of Resilient Mind Counseling.
Trusted Counseling Asheville

Frequently Asked Fee
& Insurance Questions

We accept payment through a HIPAA compliant payment processing software.
This ensures that your financial information remains encrypted and protected.

How Do I Discover What My Insurance Will Cover?

To find out what your insurance may cover, contact your insurance and ask if you have out-of-network mental health coverage.

You may also want to mention the type of license that I have to ensure services with my type of credential are covered.

Other things you may want to ask about are:

  • What your deductible is
  • What your co-insurance payment will be
  • How many visits you get per year
  • If you need authorization for your visits
  • Details on how to submit a superbill

Contact me if you would like more guidance on how to figure out what your insurance will cover.

Every client will receive a Good Faith Estimate. The Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.

The Good Faith Estimate is not a contract and therefore does not require you to obtain the items or services provided by Resilient Mind Counseling PLLC. The foundation of a good therapeutic relationship between a client and therapist is the client’s right to autonomy and self-determination. Therefore, you (as the client) have the right to terminate services at any time.

If you are billed for more than the Good Faith Estimate, you have the right to dispute the bill.

You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available.

You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.

There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on the Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.

To learn more about disputes and get a form to start the process, go to www.cms.gov/nosurprises or call 1-800-985-3059.

For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call 1-800-985-3059.

We can provide a monthly superbill that you may submit to your insurance for potential reimbursement.

To cancel a scheduled Counseling session, a minimum of 24 hours in advance of your session is required. If prior and timely notification is not given, you will be charged the full session fee for the missed session.

LET'S TALK

Your Next Step for
Healing Journey

Sometimes the hardest part is getting started. We’re here to make it easier with a free consultation—just a conversation, no pressure, only support.

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